Teleperformance Content Moderation Solution

Our Social Media Gatekeepers make the internet a safer place for you and your brand.

At any given moment, thousands of new posts, pictures, and comments flood the internet. With this huge amount of information comes the challenge of screening, checking, and making sure all this content can remain available to everyone.

Protect Your Brand, Protect Your Community

We have a deep understanding of local culture, which enables us to work efficiently within the same context.
No matter what industry you are in, we can help drive brand integrity and user experience through content moderation.
We seek out and hire people who share our purpose of making the digital world safer.
Through Emotional Intelligence tools, which provide detailed behavioral traits, we assess our team’s success probability.
We build and sustain resilience through best-in-class wellness programs.
We provide constant training, an outstanding work environment, and emotional counselling to keep our content moderators motivated and cared for.

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Our moderators evaluate context in pre-, post-, and reactive or automated moderation.

Deduce sentiments from published customer reviews
Contextualize content and annotate merchant websites
Restrict objectionable and disturbing content
Protect brand identity
Manage online reputation
Protect community from cyberbullying
Ensure quality, compliance, and legal standards
Identify child-related issues, including Child Online Protection Act (COPA)

Learn More

Learn more about the Teleperformance Content Moderation Solution by browsing our brochures, white papers, and case studies below.

Brochure

Content Moderation White Paper

Let’s Continue the Conversation

To learn how Teleperformance can help elevate your Content Moderation programs, please provide your contact
information below and one of our Customer Experience Architects will contact you shortly